Employee and Organizational Development
Our Mission, Vision, and Values
Announcements
- Changes to the delivery of Training Pages: Training Pages is no longer mailed in hard-copy and is only available electronically. Please click on the "Training Pages & Other Publications" link to the left, then on "Training Pages" to access a PDF version. To register for classes, click on the "Register for a class!" link, then on "Training Classes." You can also register over the phone by calling 865-974-6657.
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EOD's new
Customer Service certification debuts this fall! In October and November, we are pleased to offer two scheduled dates for the prerequisite, "Customer Service 101," and will offer other classes within the certification in spring 2010. Please visit the
Customer Service certification webpage for more information.
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Certification Changes: effective
January 1, 2010, we will no longer track two curricula for our certifications.
What does this mean for you?
Training Classes for November:
Communicate Like You Mean It: Developing Assertiveness
November 17
8:30-11:30
Mentoring For Managers
November 17
9:00-11:00
Customer Service 101
November 17
1:30-3:30
Delegation Skills
November 18
8:30-11:30
Performance Review for Personal Growth
November 18
9:00-10:00
Organizational Culture
November 18
1:30-4:30
Decision Making Skills
November 19
8:30-11:30
Punctuation Basics
November 19
8:30-11:30
Conquering Workplace Negativity
November 20
8:30-11:30
Rape Aggression Defense (RAD)
November 30, December 2, December 4 (3 days)
12:30-4:30
Contact Information
Employee & Organizational Development
220 Conference Center Bldg.
Knoxville TN 37996
Phone: (865) 974-6657
Fax: (865) 974-9715
