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Human Resources » EOD

Employee and Organizational Development

Our Mission, Vision, and Values

Announcements

• It's here!  Spring 2010 Training Pages has arrived!  Time to start planning your training classes for January to June!  Training Pages is no longer printed and mailed, but you can view a PDF version.  To register for classes, click on the "Register for a class!" link, then on "Training Classes."  You can also register over the phone by calling 865-974-6657.   
   
  
• New E-Learning Substitutions!  EOD has made changes to the e-learning classes that substitute our training classes.  We have reduced the total hours for the e-learning classes in order to make them more accessible to participants.  Please visit our e-learning information page to view the new substitutions.  To sign up for e-learning classes, contact Bruce Delaney 
  at 974-6491.
   
  
• EOD's new Customer Service certification has debuted!  Please visit the Customer Service certification webpage for more information.
  
  
• Certification Changes: effective January 1, 2010, we will no longer track two curricula for our certifications.  What does this mean for you?
  
  

Training Classes for February:

Building Conflict Management Skills
February 2
8:30-11:30

CPS Information Session
February 2
9:00-11:00

Customer Service Skills for Supervisors
February 3
8:30-11:30
Location: 605 Hodges Library

The Best Ways to Stick With Your Nutrition Plan
February 3
12:00-1:00
Location: 221 University Center

Business Communications for Every Day
February 4
8:30-11:30

Compensation Practices
February 5
8:30-11:30

Business Ethics for Sponsored Projects
February 9
1:30-4:30

Listening Skills
February 10
8:30-11:30

Resilience: Rethink, Rebuild, Retire
February 10
11:30-1:00
Location: 221 University Center

Memo & Business Letter Writing
February 11
9:00-11:00

Phishing Defense: Stealing Your Information
February 12
12:00-1:00

Fundamentals of Outstanding Customer Service
February 16
9:30-12:30
Location: 8th Floor Conference Room, Andy Holt Tower

Paying Down Your Debt
February 16
12:00-1:00
Location: 221 University Center

Behavioral Interviewing
February 17
8:30-11:30

Wealth Building Strategies Part II
February 17
11:30-1:00
Location: 221 University Center

Contact Information

Employee & Organizational Development
220 Conference Center Bldg.
Knoxville TN 37996
Phone: (865) 974-6657
Fax: (865) 974-9715